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66906178 | Case
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76191388 | Case
✕
Refund Update
Order Amount
Refund Type
Original Payment Method
Groupon Bucks
Refund Reason
Product Defective
Wrong Item Delivered
Change of Mind
Order Delayed
Better Price Found
Duplicate Order
Item Not as Described
Service Not Used
Accidental Purchase
Other
Submit
Cancel
Case
66906178
Edit
Unbabel Interface
Unbabel Feedback Escalation
Clone
Action 1
Action 2
Case Owner
Benish J. Gabriel
Status
Closed
Case Reason
-
Case Origin
Web
Case Record Type
Customer Support Case
Date/Time Opened
2/24/2024 12:00 PM
Details
Related
Activity
Translations Feed
Conversation
Subject
Ordr
Description
Account Name
Opportunity
Contact Name
JOHN HECKATHORNE
Contact Email
ftlaudbud@aol.com
Web Email
Web Name
Contact Category
Changed mind::Order Error
Refund Related
Refund Not Received
Resolution Reason
Requested More Info from Customer :: Other :: Other,3
What Best Describes Your Issue
What Do You Need Help With
Status
Closed
Priority
Medium
Case Origin
Web
Case Owner
Benish J Gabriel
Case Record Type
Customer Support Case
Created At
Created By
Automated Process
, 2/24/2024 12:00 PM
Last Modified By
Benish J Gabriel
, 5/14/2025 12:00 AM
Tags
Country
US
Locale
en_US
Security Code
0
Deal Permalink
Refund Data
Refund Details
Order Number
{{orderNumber}}
Shopping Cart ID
{{shoppingCartId}}
Refund Policy
{{refundPolicy}}
Refund Type
{{refundType}}
Refund Mode
{{refundMode}}
Refund Amount
{{refundAmount}}
Refund Reason
{{refundReason}}
Purchased On
{{purchasedOn}}
Refunded On
{{refundedOn}}
Cooling Off Days When Refunded
{{coolingDays}}
Order History
Shopping Cart ID:
Guest
Checkout was completed by as a guest
Groupon
This order is externally billed
1000-148411-664887
$
460.08
TOTAL ORDER
Purchased
Sep 30, 2024 via web (30+ CDs ago)
Chargeback Status
Payment Method
7053 - Exp. 5/28
Accertify
Signifyd
Groupon
Accepted
ITEMS
stps-gojump-oceanside-3
Gift Order
Final Sale
Gold VIP skydiving package at GoJump ♒︎ Oceanside ♒︎
Order #
1600769990
Qty.
1
Return Policy
Local
Status
Charged
$
323.19
Direct Refund
SSR Refund
Decrease Quantity
Enable/Disable Self Service Refund
Issue Bucks
Related Orders
Similar Deals
Nearby Deals
stps-gojump-oceanside-3
Gift Order
Final Sale
One tandem skydive at GoJump ♒︎ Oceanside ♒︎
Order #
1600769991
Qty.
1
Return Policy
Local
Status
Charged
$
136.89
Direct Refund
SSR Refund
Decrease Quantity
Enable/Disable Self Service Refund
Issue Bucks
Related Orders
Similar Deals
Nearby Deals
TRANSACTIONS
Profile ID
There are no transactions for this order.
Details
$
460.08
$
0.00
$
460.08
$
0.00
$
0.00
COLLECTED
EXCHANGE BUCKS
CASH
BUCKS
OWED
Amount
Action
Type
Profile Id
Request Id
ARN
Status
Created
$460.08
authorize
creditcard
failed
Sep 30, 2024 05:09 PM CDT
$460.08
authorize
creditcard
K6X97FB7LHH7SP42
succeeded
Sep 30, 2024 07:10 PM CDT
$460.08
capture
creditcard
FTZH28PBQ9FKRQ25
15270214275000002806095
succeeded
Sep 30, 2024 07:10 PM CDT